We sincerely appreciate your continued support and patronage. In response to the government’s “Work Style Reform” legislation, and in preparation for its full implementation by April 2020, we will be changing our business reception hours to ensure appropriate operational management.

Changes to Be Implemented

1. As we have introduced a five-day workweek system, orders on Saturdays, Sundays, and public holidays will be handled by the holiday duty staff. We kindly ask that you place your orders as early as possible.Please note that dispatch arrangements for Monday will be finalized on Friday.
2. From the dispatch center, which had been operated as part of our services,the day-before confirmation service was discontinued as of October 31, 2019.
3. Business hours (including telephone support from our office and sales staff) are as follows:Weekdays: 8:30 AM – 5:30 PM.These hours have been revised accordingly. Outside business hours, calls will be handled by voicemail.
   In the event of an accident or other emergency, please contact our Emergency Accident Hotline at 080-9306-0482.
4. Effective Date: Friday, November 1st.

In response to the enforcement of the Work Style Reform legislation, these measures are unfortunately necessary due to staffing limitations and other operational factors. We sincerely appreciate your understanding and cooperation in helping us maintain smooth business operations. If you have any questions regarding these changes, please contact your nearest office or sales representative. We kindly ask for your continued understanding and support.